3304 Avaya Call Center Elite Implementation and Maintenance Exam (Exam 4)

3304 Avaya Call Center Elite Implementation and Maintenance Exam (Exam 4)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • While configuring the Service Observing feature, which three forms should be confi...

  • Which three monitor commands are available with Basic Call Management System (BCMS...

  • What provides built-in real and historical reporting capabilities for the call cen...

  • A customer wants the ability to track the call types for Automatic Call Distributi...

  • You are implementing a new contact center and gathering all information for the ne...

  • Which vector object can replace the Time of Day (TOD) global Vector Variable?

  • The first administered extensions in the hunt-group screen is usually serving a ca...

  • A customer has Elite Call Center package and wants Basic Call Management System (B...

  • Improve call handling and agent productivity you set up a vector using Look Ahead ...

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    Feb. 8, 2016, 3:27 a.m.
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    9 questions
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