500-051 Unified Communications Contact Center Express Implementation - UCCX (Exam 1)

500-051 Unified Communications Contact Center Express Implementation - UCCX (Exam 1)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • Agent Email is a Cisco Unified CCX feature available in which of these packages?

  • A preview outbound dialer uses which source and destination resources?

  • You are designing a Cisco Unified Contact Center Express system with four requirem...

  • What is the maximum round-trip time between Cisco Unified CCX servers in a WAN dep...

  • What is the maximum number of agents that can be supported by Cisco Unified CCX 8....

  • What is the maximum number of CTI ports that can be supported by a Cisco Unified C...

  • What is the maximum number of agent web chat sessions that is supported on the hig...

  • What is the minimum package that is required to develop a custom Cisco Unified Int...

  • A customer purchases 200 Cisco Unified CCX Premium agent seats. Which two addition...

  • In a high availability over WAN deployment, which option cannot be across the WAN ...

  • Which three options cannot be validated using the Cisco Unified Communications Siz...

  • In a typical Cisco Unified CCX agent web chat deployment for an online retail shop...

  • What does it mean for a variable in the Application Editor to be defined as a para...

  • Which two tasks must an administrator perform on Cisco Desktop Administrator to su...

  • Which configuration object can have skills assigned to it in Cisco Unified Contact...

  • Which three tasks are required to deploy a Cisco Unified CCX application? (Choose ...

  • During runtime, when a valid SQL Query in a DB Read step returns 0 rows, which bra...

  • Which of the following is not an input that is required when you install Cisco Uni...

  • The Cisco Unified CCX license MAC is generated based on which three items? (Choose...

  • Which step library is included in the license for Cisco Unified CCX Standard?

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    Quiz Info
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    Feb. 8, 2016, 3:38 a.m.
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    20 questions
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