6209 Avaya Aura Contact Center CCT and Multimedia Implementation Exam (Exam 2)

6209 Avaya Aura Contact Center CCT and Multimedia Implementation Exam (Exam 2)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • It is recommended that third-party software not be installed on a Communication Co...

  • The routing rules in Contact Center Multimedia (CCMM) make several complex decisio...

  • When treating emails through Contact Center Multimedia (CCMM), you have identified...

  • A technician needs to install a Contact Center Multimedia (CCMM) that is a standal...

  • A technician has installed Communication Control Toolkit (CCT) and Contact Center ...

  • Which statement regarding Contact Center Multimedia (CCMM) transactions and agent ...

  • A technician is preparing to do his partitioning on a co-resident Contact Center M...

  • The Contact Center supervisor is creating an outbound campaign. Where is it loaded?

  • Open Queue is part of what Communication Control Toolkit subcomponent?

  • What is the sequence that components use when handling the routing on an E-mail co...

  • A technician needs to install Avaya Aura Contact Center Communication Control Tool...

  • You have installed an Avaya Aura Contact Center System with Communication Control ...

  • A customer wants to implement Contact Center Multimedia (CCMM) but is worried abou...

  • When adding the Contact Center Multimedia (CCMM) server to the configuration pages...

  • Which service contains the inbound message handler (IMH) component?

  • Which service provides the current interface into the database for all Communicati...

  • A technician is installing the Avaya Aura Agent Desktop (AAAD) on an agent compute...

  • A technician is installing a Contact Center Multimedia for a Contact Center instal...

  • When verifying the installation using the Communication Control Toolkit (CCT) refe...

  • A technician has completed a Communication Control Toolkit (CCT) installation. Wha...

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    Quiz Info
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    Feb. 8, 2016, 3:27 a.m.
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    20 questions
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