642-091 CRMI - CRM Express Integration (Exam 1)

642-091 CRMI - CRM Express Integration (Exam 1)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • Select the answer that best describes the role of Microsoft CRM within the solution.

  • What information needs to be obtained from the Cisco CallManager Express in order ...

  • Select the two answers that best describe the Screen Pop feature provided by the C...

  • Select the answer that best describes how the Cisco CRM Communications Connector h...

  • What type of application programming interface (API) does the Cisco CallManager Ex...

  • Select the answer that best describes the business benefits provided by the Screen...

  • Select the answer that best describes the business benefits provided by the Call I...

  • What is stored in the CRM Services Relative URL directory?

  • Refer to the exhibit. You are troubleshooting the Cisco CRM Communications Connect...

  • How do you configure the Cisco CRM Communications Connector torecognize internal e...

  • Select the answer that correctly describes how a user associates an incoming call ...

  • Select the answer that best describes where you would configure the IP address of ...

  • Where do you configure the user preference Automatically Pop Customer Record and N...

  • Select the answer that best describes the Call Information Capture feature provide...

  • Select the two answers that correctly describe the functionality provided by the C...

  • Select the answer that best describes the Click to Dial feature provided by the Ci...

  • Choose the application that allows you to test functionality of the IP phone that ...

  • What type of TAPI implementation is used on CallManager Express 3.1?

  • Select the three statements that correctly describe the Call Association feature p...

  • Select the answer that best describes how the Automatically Pop Customer Record an...

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    Feb. 8, 2016, 3:36 a.m.
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    20 questions
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  • 642-091 CRMI - CRM Express Integration (Exam 1) QR code

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