642-164 UCCX - Unified Communications Contact Center Express Implementation (Exam 3)

642-164 UCCX - Unified Communications Contact Center Express Implementation (Exam 3)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • What types of orders are exempt from using the IPCC Express Configuration and Orde...

  • Which criterion can be used to control the actions of supervisor workflows?

  • Which feature is available on Cisco Unified Contact Center Express 5.0 with Cisco ...

  • What is the Flush Input Buffer setting used for in the Input tab of the Menu step?

  • What can help expose problems with script logic or validity by simulating the exec...

  • When a valid SQL Query in a DB Read step returns 0 rows, which branch of the step ...

  • Where are users managed and their data stored in Cisco Unified Communications Mana...

  • Which interface is used to configure debug parameters for log files?

  • The CRS Installer is used to perform which functions? (Choose three.)

  • What should you set the Client Configuration to when configuring the ODBC Data Sou...

  • Which three server types are supported for the installation of Cisco CRS? (Choose ...

  • Which phone type has the following support matrix for Cisco Unified Contact Center...

  • You are designing a Cisco Unified Contact Center Express system with three require...

  • When a call terminates, which Cisco Unified CCX setting takes precedence over "Aut...

  • Which two releases require physical media to be ordered and received prior to patc...

  • Where are CTI route points added or configured for Cisco Unified Contact Center Ex...

  • Which two steps check out a database connection from the connection pool? (Choose ...

  • Which three components are installed from the Cisco CRS Installer media? (Choose t...

  • When would the Cisco Supervisor Desktop fail to show an agent that is logged in?

  • By which ways does remote monitoring allow the monitored call to be selected? (Cho...

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    Quiz Info
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    Feb. 8, 2016, 3:31 a.m.
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    20 questions
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