642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 10)

642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 10)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • What is the maximum number of agents supported on a Cisco Unified Communications M...

  • Which configuration enables a Cisco Unified Contact Center Express server to fail ...

  • Presence integration is a Cisco Unified CCX feature available in which of these pa...

  • Agent Email is a Cisco Unified CCX feature available in which of these packages?

  • Which interface is used to configure debug parameters for log files?

  • A preview outbound dialer uses which source and destination resources?

  • In Cisco Unified Contact Center Express, where is wrap-up data enabled?

  • Which criterion can be used to control supervisor workflows?

  • Which configuration object can have skills assigned to it in Cisco Unified Contact...

  • Which three Cisco Unified Contact Center Express Application Administration tasks ...

  • Which two are possible root causes for the Application Subsystem going into partia...

  • During runtime, when a valid SQL Query in a DB Read step returns 0 rows, which bra...

  • In which two ways does remote monitoring allow the monitored call to be selected? ...

  • What happens if all CTI ports for the configured Cisco Unified Communications Mana...

  • Which three tasks are supported by the Cisco Supervisor Desktop? (Choose three.)

  • Which feature is available on Cisco Unified Contact Center Express with Cisco Unif...

  • Which feature is added when upgrading from the Enhanced to Premium Cisco Unified C...

  • When a call terminates, which Cisco Unified CCX setting takes precedence over "Aut...

  • Which three tasks are supported by the Cisco Unified CCX editor? (Choose three.)

  • Which two releases require physical media to be ordered and received prior to patc...

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    Feb. 8, 2016, 3:43 a.m.
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    20 questions
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