642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 15)

642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 15)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • What types of orders are exempt from using the IPCC Express Configuration and Orde...

  • When a call terminates, which Cisco Unified CCX setting takes precedence over "Aut...

  • Which feature is added when upgrading from the Enhanced to Premium Cisco Unified C...

  • Which criterion can be used to control the actions of supervisor workflows?

  • What does CSQ stand for in Cisco Unified Contact Center Express?

  • Which Cisco Unified Contact Center Express deployment scenario is valid?

  • What issues notification messages for CRS engine errors?

  • In CRS Administration, what is created on the Communications Manager when you add ...

  • In Cisco Unified Contact Center Express, where is wrap-up data enabled?

  • Which two releases require physical media to be ordered and received prior to patc...

  • If an existing script is uploaded to the CRS, what does it ask?

  • What tool is used to estimate the hardware server resources required for an IPCC E...

  • What is the maximum number of CTI ports supported by a Cisco Unified Contact Cente...

  • Which type of phone contains the following support matrix for Cisco Unified Contac...

  • What can help you expose problems with script logic or validity by simulating a ca...

  • Which feature is added when upgrading from the Enhanced to Premium Cisco Unified C...

  • What happens if all CTI ports for the configured CTI Port Group are busy when a ne...

  • The CRS Installer is used to perform which functions? (Choose three.)

  • In a high availability scenario, what is the longest expected downtime for a Cisco...

  • How is the default e-mail address in the E-mail Subsystem Configuration page used?

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    Feb. 8, 2016, 3:43 a.m.
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    20 questions
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