642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 2)

642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 2)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • What issues notification messages for CRS engine errors?

  • For which Cisco Unified Contact Center Express 5.0 packages is the preview outboun...

  • If an existing script is uploaded to the CRS, what does it ask?

  • Which three are steps in adding a CRS application? (Choose three.)

  • What tool is used to estimate the hardware server resources required for an IPCC E...

  • What is the maximum number of agents supported on a Cisco Unified Communications M...

  • What types of orders are exempt from using the IPCC Express Configuration and Orde...

  • Which criterion can be used to control supervisor workflows?

  • Which feature is available on Cisco Unified Contact Center Express with Cisco Unif...

  • What can help expose problems with script logic or validity by simulating the exec...

  • During runtime, when a valid SQL Query in a DB Read step returns 0 rows, which bra...

  • Where are users managed and their data stored in Cisco Unified Communications Mana...

  • Which interface is used to configure debug parameters for log files?

  • The CRS Installer is used to perform which functions? (Choose three.)

  • What should you set the Client Configuration to when configuring the ODBC Data Sou...

  • You are designing a Cisco Unified Contact Center Express system with three require...

  • Which two releases require physical media to be ordered and received prior to patc...

  • Where are CTI route points added or configured for Cisco Unified Contact Center Ex...

  • Which three components are installed from the Cisco CRS Installer media? (Choose t...

  • By which ways does remote monitoring allow the monitored call to be selected? (Cho...

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    Feb. 8, 2016, 3:43 a.m.
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    20 questions
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  • 642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 2) QR code

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