642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 4)

642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 4)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • Which step must be executed before a DB Get step?

  • What two things happen when the CRS Publisher Database on an HRDB expansion server...

  • Which one is the Enhanced premium on cc express?

  • If the Call Redirect step sends a caller to a device that does not exist in the Ca...

  • A customer with IPCC Express Standard reports that a script using the Database ste...

  • How does the CRS Server know that it has received an ASR-enabled contact?

  • Which branch of the step is performed when the Call Redirect step sends a caller t...

  • What happens when the CRS Engine fails in a High-Availability CRS deployment

  • Which step must be executed before an email can be sent?

  • What CRS Server configuration enabled the CRS Server to fail over to a secondary C...

  • A Cisco Unified Contact Center Express 7.0 deployment requires support for 20 conc...

  • Which tool is used to size Cisco Unified CCX?

  • Which three of the following tasks can be performed using Cisco Unified Real-Time ...

  • Which tool protects Cisco Unified Contact Center Express against worms, day-zero v...

  • Which three statements describe the importing of contacts into a Cisco Unified Con...

  • You are designing a Cisco Unified Contact Center Express system with four requirem...

  • Which of the following is not an input that is required when you install Cisco Uni...

  • An organization wants to collect an account number from a customer via IVR prompti...

  • In a Cisco Unified Contact Center Express deployment with Cisco Unified Communicat...

  • In the Expression Editor panel of Cisco Unified CCX Script Editor, what are three ...

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    Quiz Info
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    Feb. 8, 2016, 3:43 a.m.
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    20 questions
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  • 642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 4) QR code

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