642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 6)

642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 6)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • Which configuration enables a cisco unified contact center express server to fail ...

  • Which three tasks can an agent perform on the cisco agent desktop?

  • Which two features are added when upgrading from Cisco unified CCX standard to enh...

  • Which two are possible root causes for the application subsystem going into partia...

  • Select a statement about the Call subflow step that is not true

  • Which two items are automatically installed on the Cisco unified CCX server by the...

  • Where are Cisco Unified CCX users managed and their data stored when deployed with...

  • Which of these mail stores supported by agent email?

  • Which three tasks are supported by the Cisco unified CCX editor? (Choose three)

  • Which three components can or will be installed from the Cisco Unified CCX install...

  • With which product is Cisco unified CCX integrated in order to allow an agent to c...

  • What is a benefit of using subflows?

  • In a high availability scenario, what is the longest expected downtime for a Cisco...

  • CiscoWorks IP Telephony Environment Monitor (ITEM) provides what two serviceabilit...

  • Which configuration enables a Cisco Unified Contact Center Express server to fail ...

  • How is the default e-mail address in the E-mail Subsystem Configuration page used?

  • An organization wants to collect an account number from a customer via IVR prompti...

  • What does CSQ stand for in Cisco Unified Contact Center Express?

  • What allows you to monitor the system performance of the Cisco CRS System (CPU, me...

  • Which Cisco Unified Contact Center Express deployment scenario is valid?

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    Feb. 8, 2016, 3:43 a.m.
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    20 questions
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