642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 8)

642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 8)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • Which three of the following are valid CRS deployment scenarios? (Choose three.)

  • What is the typical number of trunks in a Call Center?

  • How does the Extended Get Digit String step differ from the Get Digit String? (Cho...

  • What is the default file name for the component trace file?

  • How do you start an event-triggered debug session?

  • When installing the CRS software on two or more nodes in the same cluster, how do ...

  • Which statement is true about the default e-mail address used in theE-mail Subsyst...

  • In a CRS cluster with Standby Servers, which of the following statements are true?...

  • In a redundant IPCC Express deployment, when you add a JTAPI Call Control Group wi...

  • What are three of the fields used in defining a CSQ in IPCC Express Enhanced? (Cho...

  • Where do you send the finished configuration and ordering spreadsheet when manual ...

  • Which of the following data is automatically migrated when upgrading from CRS 3.X ...

  • What two situations prevent the supervisor from silently monitoring the phone conv...

  • What two types of call treatment are supported by IPCC Express 4.0? (Choose two.)

  • How do you debug an application with an Accept step?

  • How do you obtain CRS license files?

  • Which of the following CRS upgrades are allowed? (Choose three).

  • Contact Center Express communication with ICM via a co-resident PG and IP IVR inte...

  • Which three of the following are licensed Cisco CRS 4.0 software products? (Choose...

  • What are two ways a call can be documented as abandoned? Select two.

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    Feb. 8, 2016, 3:43 a.m.
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    20 questions
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