642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 9)

642-165 Unified Communications Contact Center Express Implementation(UCCX) (Exam 9)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • Which feature is disabled on Cisco agent desktop?

  • Which configuration can have skill assigned to it in Cisco ccx?

  • What is the maximum number of CTI ports that can be supported by a Cisco Unified C...

  • Which deployment option is invalid for Cisco Unified Contact Center Express?

  • What is the maximum round-trip time between Cisco Unified CCX servers in a WAN dep...

  • Which two tasks must an administrator perform on Cisco Desktop Administrator to su...

  • Which three components are installed from the Cisco Unified CCX Installer media? (...

  • Select a statement about the Call Subflow step that is not true.

  • What is the purpose of setting the Flush Input Buffer field of the Menu step to true?

  • In the Cisco Unified CCX Editor, where do you start the debugger?

  • What happens if all CTI ports for the configured Cisco Unified Communications Mana...

  • In addition to writing information to a trace file, the Cisco Unified CCX system s...

  • How is the default eMail address in the eMail Subsystem Configuration page used?

  • What is the maximum number of agents that can be supported by Cisco Unified CCX 8....

  • Which three fields are used in defining a CSQ in Cisco Unified Contact Center Expr...

  • In Cisco Unified CCX Administration, what is created on the Communications Manager...

  • Which codec should be selected when a Cisco Unified CCX cluster uses ASR?

  • Which three tasks are required to deploy a Cisco Unified CCX application? (Choose ...

  • Perform reactive debugging without connecting to the Cisco Unified CCX cluster.

  • What can help expose problems with script logic or validity by simulating the exec...

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    Quiz Info
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    Feb. 8, 2016, 3:43 a.m.
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    20 questions
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