642-241 UCCED - Unified Contact Center Enterprise Design (Exam 1)

642-241 UCCED - Unified Contact Center Enterprise Design (Exam 1)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • In a Cisco Unified Contact Center Enterprise design, the customer requires that ag...

  • Which of the following Cisco Unified Customer Voice Portal call-flow models does n...

  • Which protocol does the Cisco Unified ICM use to interface with the Cisco Unified ...

  • When the Cisco Unified Contact Center Enterprise system transfers a call to the Ci...

  • Which of the following configurations are supported with the Cisco Unified Contact...

  • Which of these functions is not a function of the Cisco Unified Contact Center Ent...

  • Which two of the following are not parts of the Cisco Unified Communications Manag...

  • Which two configuration tasks are necessary in the Cisco Unified Communications Ma...

  • Which type of user access is not controlled by Microsoft Windows Active Directory ...

  • When sizing the Cisco Unified Communications Manager cluster in a Cisco Unified Co...

  • Which interface in the Cisco Unified Contact Center Enterprise solution is support...

  • When using the Cisco Unified Communications Manager Extension Mobility feature wit...

  • Which statement best describes the functions that the Cisco Unified Customer Voice...

  • Cisco Voice Gateways can provide services beyond just DSP. How are these services ...

  • Which feature of Cisco Unified Contact Center Enterprise is not supported when dep...

  • When using the Cisco Unified IP IVR in a Cisco Unified Contact Center Enterprise s...

  • Which two of the following statements are correct regarding Cisco voice gateways i...

  • Which agent-initiated transfer method is not supported by the Cisco Unified Contac...

  • What is the codec requirement when using Cisco Unified Mobile Agent in Cisco Unifi...

  • The process of sending pre-call data about a call to a targeted site in the Cisco ...

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    Feb. 8, 2016, 3:44 a.m.
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    20 questions
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  • 642-241 UCCED - Unified Contact Center Enterprise Design (Exam 1) QR code

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