642-241 UCCED - Unified Contact Center Enterprise Design (Exam 4)

642-241 UCCED - Unified Contact Center Enterprise Design (Exam 4)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • From where in the Cisco Unified ICM Logger database are call queuing statistics ca...

  • Which two of the following statements are true regarding Cisco Unified Contact Cen...

  • When is it necessary to include a Cisco Gatekeeper in a Cisco UnifiedCustomer Voic...

  • Which Cisco Unified Contact Center Enterprise CTI Desktop option requires the use ...

  • What is the primary factor affecting the bandwidth size of the private network bet...

  • When designing a Cisco Unified Contact Center Enterprise system with Cisco Unified...

  • In the Cisco Unified Contact Center Enterprise solution, what is the latency requi...

  • Which of the following statements is not correct regarding media servers deployed ...

  • Which of the following is a true statement regarding the design and operation of a...

  • When an agent-initiated IP call is transferred to a queue in the Cisco Unified Con...

  • What does the Requalify node in a routing script do in a Cisco Unified Contact Cen...

  • In the Cisco Unified Contact Center Enterprise solution with clustering over the W...

  • What are the network requirements when redundant Cisco Unified ICM servers are geo...

  • What is the minimum number of independent network WAN links required for clusterin...

  • When a Cisco Unified Contact Center Enterprise solution is designed with geographi...

  • Which two Cisco Unified Contact Center Enterprise CTI solutions support silent mon...

  • Calls in the Cisco Unified Contact Center Enterprise solution are usually handled ...

  • In the Cisco Unified Contact Center Enterprise solution, co-loading IVR interfaces...

  • Which Cisco Unified Contact Center Enterprise 7.0 Admin Workstation type does not ...

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    Feb. 8, 2016, 3:44 a.m.
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    19 questions
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  • 642-241 UCCED - Unified Contact Center Enterprise Design (Exam 4) QR code

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