642-242 UCCEI - Unified Contact Center Enterprise Implementation (Exam 1)

642-242 UCCEI - Unified Contact Center Enterprise Implementation (Exam 1)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • The Cisco Unified Contact Center Enterprise can queue calls at different queue pri...

  • When configuring a Cisco Unified Communications Manager dial plan to allow for dia...

  • When setting up the Cisco Unified IP IVR 4.1(x) to communicate with Cisco Unified ...

  • In the Cisco Unified Contact Center Enterprise solution, how are CTI route points ...

  • In a Cisco Unified ICM routing script, what is the best way to assign a sales call...

  • Media termination points in Cisco Unified Communications Manager provide media ser...

  • In the Cisco Unified Contact Center Enterprise solution, the same object is config...

  • In the Cisco Unified Contact Center Enterprise solution, when a CTI Server on a Pe...

  • In the Cisco Unified Communications Manager 4.1(x), what is the first step to crea...

  • A Cisco Unified Contact Center Enterprise routing script can send calls directly t...

  • In the Cisco Unified Contact Center Enterprise solution, if the Cisco Unified Comm...

  • What is the correct order of steps to install a new Cisco Unified IP Phone for a U...

  • Which of the following is not recommended to reside on the C: drive partition of a...

  • In the Cisco Unified Contact Center Enterprise, a Dialed Number Plan can be create...

  • In the Cisco Unified Contact Center Enterprise solution, if an agent is in a Reser...

  • In this Cisco Unified ICM Call Type Manager tool example, given this specific call...

  • In order to run the setup program for a Cisco Unified ICM Server, what are the min...

  • When creating a new call routing script in the Cisco ICM Script Editor, what two s...

  • In the Cisco Unified Contact Center Enterprise deployment, what is the correct ord...

  • What is the recommended order of installation for Cisco Unified ICM software compo...

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Dec. 9, 2016
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    Quiz Info
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    Feb. 8, 2016, 3:43 a.m.
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    20 questions
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  • 642-242 UCCEI - Unified Contact Center Enterprise Implementation (Exam 1) QR code

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