642-242 UCCEI - Unified Contact Center Enterprise Implementation (Exam 3)

642-242 UCCEI - Unified Contact Center Enterprise Implementation (Exam 3)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • In the Cisco Unified Contact Center Enterprise solution, reason codes are availabl...

  • The reason codes for the Cisco CTI OS Desktop clients are controlled by the regist...

  • What is the purpose of the Cisco Unified ICM Configuration Manager (ConfigManager)?

  • When creating a dialed number in the Cisco Unified ICM Configuration Manager, it i...

  • When configuring an agent device target in the Cisco Unified Contact Center Enterp...

  • In the Cisco Unified Contact Center Enterprise, using the CTI OS Desktop there is ...

  • A default label can be configured for a dialed number in the Cisco UnifiedICM Conf...

  • In the Cisco Unified Contact Center Enterprise solution, how is the supervisor acc...

  • The Cisco Unified ICM Call Tracer tool allows ICM script developers to simulate ca...

  • In the Cisco Unified Contact Center Enterprise, using the CTI OS Desktop there is ...

  • In the Cisco Unified Contact Center Enterprise solution, what is a dialed number a...

  • In the Cisco Unified Contact Center Enterprise solution with Outbound Option, what...

  • When installing a duplexed Cisco Unified Contact Center Enterprise solution with C...

  • When configuring the Cisco Unified Communications Manager PIM on the ICM Periphera...

  • A Cisco Unified Contact Center Enterprise call center has a group of supervisors w...

  • What Cisco Unified ICM configuration object must exist before a Cisco Unified Comm...

  • When creating a new ICM call routing script, a palette tool is available with the ...

  • Which two options must be installed and configured for the Cisco ICM Central Contr...

  • What are the three best methods to ensure that Cisco Unified Contact Center Enterp...

  • Which two statements are correct when configuring device targets in a Cisco Unifie...

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Dec. 9, 2016
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    Quiz Info
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    Feb. 8, 2016, 3:43 a.m.
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    20 questions
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  • 642-242 UCCEI - Unified Contact Center Enterprise Implementation (Exam 3) QR code

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