642-242 UCCEI - Unified Contact Center Enterprise Implementation (Exam 5)

642-242 UCCEI - Unified Contact Center Enterprise Implementation (Exam 5)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • In a Cisco Unified Contact Center Enterprise deployment, a trunk group is created ...

  • Which item is not used in configuring a Cisco ICM VRU PIM on the Peripheral Gateway?

  • There are 20 agents in the Sales skill group and 10 agents in the Customer Service...

  • The Intelligent Network Call Routing Protocol of the Cisco Unified ICM system can ...

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Dec. 9, 2016
review by shiny s (@jyothi)
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    Quiz Info
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    Feb. 8, 2016, 3:43 a.m.
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    4 questions
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    2 completed
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