642-243 Unified Contact Center Enterprise Support Exam (Exam 2)

642-243 Unified Contact Center Enterprise Support Exam (Exam 2)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • In a Cisco Unified Contact Center Enterprise deployment, calls are unable to reach...

  • In the Cisco Unified Contact Center Enterprise solution, which command should be e...

  • In the Cisco Unified Contact Center Enterprise deployment, agents are reporting th...

  • Refer to the exhibit. In a Cisco Unified Contact Center Enterprise deployment, Age...

  • Refer to the exhibit.In the distributed Cisco Unified Contact Center Enterprise de...

  • In the Cisco Unified Contact Center Enterprise system, there are several key utili...

  • Choose the correct sequence of agent state events from Agent Login to Agent Logout...

  • In a Cisco Unified Contact Center Enterprise system, a new agent and phone have be...

  • Refer to the exhibit.In the Cisco Unified Contact Center Enterprise solution, ther...

  • Refer to the exhibit.In a Cisco Unified Contact Center Enterprise deployment, the ...

  • In addition to enabling tracing in the Cisco Unified IP IVR, what additional trace...

  • In a Cisco Unified Contact Center Enterprise system, external callers being queued...

  • Refer to the exhibit.In the Cisco Unified Contact Center Enterprise solution, the ...

  • Refer to the exhibit.In a Cisco Unified Contact Center Enterprise deployment, an a...

  • To use the Cisco Unified ICM dumplog utility to gather the Call Router's MDS log f...

  • Refer to the exhibit.In a Cisco Unified Contact Center Enterprise call flow, the C...

  • Refer to the exhibit.In this Cisco Unified Contact Center Enteprise system design:...

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    Feb. 8, 2016, 3:43 a.m.
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    17 questions
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  • 642-243 Unified Contact Center Enterprise Support Exam (Exam 2) QR code

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