646-096 CRMAM - CRM Express for Account Managers (Exam 1)

646-096 CRMAM - CRM Express for Account Managers (Exam 1)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • Select the one key feature of accurate call duration tracking.

  • To what type of customers should you present Cisco CRM Communications Connector? S...

  • Which types of customers are good candidates for Cisco CRM Communications Connecto...

  • Select the ideal type of customers the benefit from use of Cisco CRM Communication...

  • What function is provided by the feature click to dial?

  • Select the two key benefits of using a Cisco/Microsoft salutation compared to othe...

  • Select those features best describing a Microsoft CRM solution. Select two.

  • Which two key CRM features are used by the salesorganization? Select two.

  • What type of customer should you pinpoint in your selling efforts? Select three.

  • Select two key challenges facing small and medium businesses that Microsoft CRM ca...

  • Choose the key benefit of using Cisco/Microsoft solution compared to other solutions.

  • Which three key CRM features are used by the salesorganization? Select three.

  • Select the top three benefits of the Cisco CRM Communications Connector solution. ...

  • Standard software support with Cisco CRM Communications Connector or Cisco CallMan...

  • What CRM clients can be used with Cisco CRM Communications Connectors? Select two.

  • Select two key business needs Microsoft CRM can solve for customers? Select two.

  • List the four key components required for Cisco CRM Communications Connector.Choos...

  • Select the ideal type of customer to benefit from use of Cisco CRM Communications ...

  • Select the feature that best describes a Microsoft CRM solution.

  • Select three key challenges facing small and medium business that Microsoft CRM ca...

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    Feb. 8, 2016, 3:35 a.m.
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    20 questions
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  • 646-096 CRMAM - CRM Express for Account Managers (Exam 1) QR code

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