646-096 CRMAM - CRM Express for Account Managers (Exam 3)

646-096 CRMAM - CRM Express for Account Managers (Exam 3)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • Select the two key benefits of the Cisco CRM Communications Connector solution for...

  • Select two key CRM features use din customer service. Select two.

  • Select two key benefits of Microsoft CRM to the customer service department. Selec...

  • For help installing or configuring the Cisco CRM Communicatiosn Connector, you sho...

  • Select the solution provided by use of a CRM solution.

  • Cisco CRM Communictions Connector needs to be installed on______________. Select two.

  • Select the primary key benefit for a customer using the Cisco CRM Communications C...

  • Cisco CRM Communiations Connector needs to be installed on ______________.

  • For screen pops on incoming calls, what feature is required from the phone company?

  • Select two key benefits of Microsoft CRM versus other CRM products. Select two.

  • Choose tw key benefits of working with a Microsoft certified CRM reseller. Select ...

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    Feb. 8, 2016, 3:35 a.m.
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    11 questions
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  • 646-096 CRMAM - CRM Express for Account Managers (Exam 3) QR code

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