9L0-010 Macintosh Service Certification Exam (9L0-010) (Exam 1)

9L0-010 Macintosh Service Certification Exam (9L0-010) (Exam 1)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • You are preparing to replace faulty RAM inside a Mac mini (Mid 2010). What should ...

  • Which of the following measurements is an example of an appropriate use of a multi...

  • You require additional information about a specific problem with a customer's Mac....

  • Which section of any Apple Technician Guide is the BEST place to look for instruct...

  • According to Apple Technician Guides, what should be completed before performing a...

  • Which TWO details are derived from entering an Apple product's serial number into ...

  • A customer asks about RAM speed requirements to upgrade his Mac. To which Apple su...

  • What component of a Mac mini (Early 2009) logic board requires use of an anti-stat...

  • Which of the following is a valid precaution you should take when you begin workin...

  • Which of the following is a valid precaution you should take while working inside ...

  • You can use a higher wattage power adapter with an Apple portable computer, but yo...

  • How should you handle an embedded battery once it has been removed from a Mac Book...

  • Where is the best place for a customer to look for information about locating her ...

  • Which piece of information is best used to determine any Mac's correct AppleCare n...

  • When installing a heat sink in a MacBook Pro (15-inch, Mid 2012) do you tighten ea...

  • A customer brings a Mac Pro to your service center for repair. After finding the s...

  • A customer brings his MacBook Pro (17-inch Mid-2010) in for servicing. It is not f...

  • After identifying some accidental damage and pointing it out to the customer, the ...

  • What is the function of the SMC in an Intel Mac?

  • Which THREE of the following symptoms would most likely be resolved by performing ...

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