C2010-656 IBM SmartCloud Control Desk V7.5 Service Request Management Implementation Exam (Exam 3)

C2010-656 IBM SmartCloud Control Desk V7.5 Service Request Management Implementation Exam (Exam 3)

created by Fisher BRink (@fisher) at Feb. 8, 2016
  • IBM SmartCloud Control Desk V7.5 provides new user interlaces of simplified and ex...

  • A customer is going through an internal quality audit. The auditor is asking for e...

  • When the Service Provider add-on is installed, which statement is true about a cus...

  • Which statement is true of statuses on job plans?

  • When a Ticket Template includes a Job Plan and is applied to an Incident, where wi...

  • Which feature remains disabled by activating the mxe.LDAPUserMgmt property when us...

  • Where can a user with proper privileges go to remove the My Requests section from ...

  • Click the Exhibit button.An IT support specialist is reviewing existing solutions ...

  • Which integrated feature of IBM SmartCloud Control Desk V7.5 enables a service des...

  • How is the Self Service Center enabled to show the user the assets that are associ...

  • When creating a classification for use with the Service Catalog, which two objects...

  • The Weight field is used in the calculation of which option when working with ques...

  • What needs to be defined in order to create an Offering?

  • What is the purpose of the Automation Scripts application?

  • Which statement is true about deleting cart templates in the Cart Template applica...

  • What does the Catalogs application manage?

  • What are two valid statuses of a solution in the Solutions application in IBM Smar...

  • Which application specifies the default workflow for Service Request Fulfillment M...

  • Which two workflow types can be specified on a Service Catalog offering for servic...

  • Under what circumstance should an incident be made global by checking the Global I...

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    Feb. 8, 2016, 3:46 a.m.
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    20 questions
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